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A Contact us, and we will provide free replacements. We check all products one by one before shipment.
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A Yes, adding your own logo to products is typically possible through OEM/ODM services. We offer custom branding options, and you need to provide us with your logo information and the place where you want your logo on the product or packaging box.
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A Some of our customers don't have experience buying overseas, we have our own carrier to ship the products directly to door.Customers don't need to handle the customs clearance paperwork. You just need to wait for your items to arrive.
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A The leadtime depends on several factors, including the type of products, order quantities, and customer requirements. Generally, we aim to deliver orders within a specific timeframe agreed upon with the client. For regular shipments, we typically deliver weekly or bi-weekly. For urgent orders, we can arrange faster delivery options to meet tight deadlines. We also take into account shipping methods and any logistical considerations that may affect delivery time. If you have a specific order in mind, please let us know, and we can provide a more precise delivery schedule based on your needs.
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A "Yes, we do offer free samples for qualified clients! To ensure we align with your project needs, please share your requirements (e.g., material, size, or design preferences). Once confirmed, we’ll ship a production-grade sample at no cost. All we ask is your address details.
